Hosting and Website Support
It doesn’t take long for a website to become out of date as your business grows and changes. We understand that maintaining your site to a high standard is time consuming, and requires specific design, coding, technical and copy writing skills that aren’t offered as part of traditional hosting support.
All new website purchases with Dygiphy include 12 months basic hosting, and everything you need to add and update your posts and pages yourself. But we’re here to help as well. All our plans include support credit for our full range of professional services.
Design Support
Development Support
Custom WordPress or stand-alone application development including PHP, MySQL and Javascript
Technical Support
Advice and training, software updates and testing, backup restoration, disaster recovery, plugin research and evaluation
Hosting Support
Backups, email administration, domain administration, website performance and optimisation, website security
basic hosting
for small businesses who don't plan to change their sites very often- 1 domain name
- 12 months hosting
- software licenses
- real time monitoring
- daily backups
- support credit carries over
- server space 5gb
- email accounts: 5
- included support credit: 1 hour
- billing interval: 15 minutes
basic support
for busy businesses that would like to keep their websites looking polished and up-to date- 1 domain name
- 12 months hosting
- software licenses
- real time monitoring
- daily backups
- support credit carries over
- server space 10gb
- email accounts: 10
- included support credit: 4 hours
- billing interval: 5 minutes
premium support
designed for those businesses whose website runs ecommerce or is critical to the operation of their business- 1 domain name
- 12 months hosting
- software licenses
- real time monitoring
- daily backups
- support credit carries over
- server space 25gb
- email accounts: unlimited *
- included support credit: 11 hours
- billing interval: 5 minutes
Support plans credit top-up
5 hours: $700
10 hours: $1300
Casual billing rate: $198 per hour
We also offer cloud hosting and dedicated servers. Contact us for a quote.
*all packages are subject to terms and conditions