Hosting & Support
Your website is looked after. Always.
We don't just build your website and disappear. Every Dygiphy site includes Australian hosting, daily backups, security monitoring, and real support when you need it.
What's included with every website
Australian hosting
Daily backups
Security monitoring
Uptime monitoring
Simple hosting. Flexible support.
Every website has different needs. We keep hosting affordable at a fixed annual price, and let you choose exactly how much support you want.
Managed hosting
Australian servers, daily backups, security monitoring, uptime checks, software licences, and professional email on your domain — all managed for you.
Support credit discount tiers
Pre-purchase support hours and save. The more you buy, the less you pay per hour.
| Credit block | Total cost | Effective rate | You save |
|---|---|---|---|
| 2 hours | $464 | $232.20/hr | 10% off |
| 4 hours | $826 | $206.40/hr | 20% off |
| 6 hours | $1,161 | $193.50/hr | 25% off |
| 8 hours | $1,445 | $180.60/hr | 30% off |
| 16 hours | $2,477 | $154.80/hr | 40% off |
| 24 hours | $3,096 | $129.00/hr | 50% off |
Support credit covers eligible Dygiphy services at a single rate - web design support, graphic design, copywriting, photography, custom applications, and Google Ads management. It cannot be used for new website builds or full website refreshes, which are quoted separately.
What can I use support credit for?
One rate covers eligible support work. Use your credit for any combination of the following, excluding new website builds and full website refreshes.
Web Design Support
- New pages and layouts
- Smaller design updates
- Tidy up pages you've edited
- Mobile optimisation
Graphic Design & Branding
- Logo and brand updates
- Business card design
- Social media graphics
- Print-ready artwork
Copywriting & Content
- Website copy
- Blog articles
- SEO content updates
- Content strategy
Professional Photography
- Commercial photography
- Product shots
- Team headshots
- Image editing
Custom Applications
- Online payments and bookings
- Custom WordPress plugins
- API integrations
- Membership portals
Google Ads
- Campaign setup and strategy
- Keyword research
- Ongoing optimisation
- Monthly reporting
Why managed hosting — not just a server
A website isn't a "set and forget" asset. WordPress needs regular updates, plugins need testing, security threats need monitoring, and when something breaks at 2am, someone needs to fix it.
With Dygiphy, your hosting isn't just a server — it's a service. We handle all the technical maintenance so you never have to think about it.
| Feature | DIY Hosting | Dygiphy Managed |
|---|---|---|
| WordPress core updates | You do it | We handle it |
| Plugin updates + testing | You do it | We handle it |
| Security monitoring | Not included | 24/7 automated |
| Daily backups | You set up | Automated |
| Disaster recovery | Hope for the best | We restore it |
| Performance optimisation | You figure it out | We monitor |
| Email setup & support | Your ISP maybe | Included |
| Domain name management | You track renewals | We manage it |
| Someone to call | Google it | Call Wade |
Professional email included
Every hosting plan includes professional email addresses using your domain name (you@yourbusiness.com.au). We set it up, configure spam filtering, and provide support when you need it.
No more sending business emails from a Gmail or Outlook address.
Domain name management
Your domain name is the foundation of your online identity. We handle all of it — from advising on the right domain names for your business, through to purchase, DNS configuration, and ongoing renewals.
Most clients don't realise how many technical details sit behind a domain name: nameserver configuration, DNS records, SSL certificates, email routing, and annual renewals. If any of these lapse or are misconfigured, your website and email can go offline without warning.
We manage your domain portfolio so you never have to worry about it. You own the domain — we just make sure it works, stays renewed, and stays connected to your website and email.
Ready to get your website looked after?
Get in touch to discuss the best hosting and support plan for your business.